Privacy Policy

Information Collection, Use, and Sharing

We are the sole owners of the information collected on Rapbay.com. We only have access to collect information that you voluntarily give us such as; name, address, phone and billing information via our website, email or other direct contact from you. We will not sell or rent this information to anyone and have not so for over 10 years.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order. We will only contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy if you check our subscribe box when making a purchase or signing up on our front page.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.

Security

We take precautions to protect your information. When you submit sensitive information on our website, your information is protected both online and offline. Rapbay.com is secured with a GoDaddy.com Web Server Certificate. Transactions on the site are protected with up to 256-bit Secure Sockets Layer encryption. Credit card and User Account information is encrypted and transmitted to our credit card processor and we never see your Credit card information. You can look for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, Shipping or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 510-632-7708 or via email cs@rapbay.com. (Updated 8/23/2013)