Privacy Policy
Information Collection, Use, and Sharing
We are the sole owners of the information collected on Rapbay.com. We only have access to and collect information that you voluntarily provide, such as your name, address, phone number, and billing information — whether through our website, email, or other direct communication from you. We do not sell or rent this information to anyone and have not done so for over 22 years.
We use your information to respond to you regarding the reason you contacted us. We do not share your information with any third party outside of our organization, except as necessary to fulfill your request (e.g., to ship an order).
You will only receive promotional emails (specials, new products or services, or updates to this policy) if you opted in by checking the subscribe box during checkout or signup.
Your Access to and Control Over Information
You may opt out of future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number listed on our website:
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Request to see what data we have about you
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Request to correct or update your data
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Request to delete your data
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Express concerns about how we use your data
Security
We take strong precautions to protect your personal information. When you submit sensitive data via Rapbay.com, it is protected both online and offline.
Rapbay.com is secured with a Web Server Certificate. Transactions on our site use up to 256-bit Secure Sockets Layer (SSL) encryption. Credit card and user account information is encrypted and transmitted directly to our credit card processor. We do not have access to your credit card details.
To verify encryption, look for a closed lock icon in your web browser or "https" in the URL.
Offline, only authorized employees (e.g., shipping or customer service staff) are granted access to personally identifiable information. Our servers and computers that store this data are maintained in a secure environment.
Contact
If you believe we are not abiding by this privacy policy, please contact us immediately:
Phone: 925-822-3612
Email: info@rapbay.com
(Updated 6/17/2025)