Shipping
-Most orders ship within 1-4 days after receiving payment.
-After your order is processed and verified, Rapbay.com then packages your items and ships them (Monday - Fridays) to your provided shipping address.
-If an item from your order is out of stock or back-ordered you will receive an email from info@rapbay.com, or a call from Rapbay informing you and asking you how you wish to proceed. (You may choose to wait for the item to be re-stocked, choose a replacement item or a refund on the out of stock item.)
INTERNATIONAL SHIPPING
Rapbay ships worldwide. Shipping will cost more for international orders and usually take longer than US and Canada orders. Please refer to the General Shipping Information above for more info.
***ATTENTION OVER SEAS (INTERNATIONAL) BUYERS. IF YOUR ORDERS ACTUAL SHIPPING CHARGE IS MORE THAN YOUR CHECKOUT SHIPPING AMOUNT, YOU WILL BE SENT A BILL FROM RAPBAY.COM TO PAY ANY ADDITIONAL SHIPPING CHARGES***
Returns Policy
CD and DVD Returns
-All returns MUST be received in the Rapbay.com warehouse within 30 days of the purchase date NO EXCEPTIONS!!!
-We DO NOT accept returns on open CDs or DVDs. All CD or DVD returns must be sealed in their original packaging.
-If your CD or DVD is defective we will be able to exchange it for the same title only.
Clothing Returns
-All returns MUST be received in the Rapbay.com warehouse within 30 days of the purchase date NO EXCEPTIONS!!!
-We only accept returns on clothing in certain cases. If the item you bought is too small or too big we can exchange it for a bigger or smaller size.
Please Note
-If your return is not an error as a result of us then we will deduct your shipping charge from your refund amount. In addition if your exchange is also not an error as a result of us then you will have to pay for additional shipping.
-Please allow 3-7 days after Rapbay.com has received your product for your refund.
-All returns MUST be received in the Rapbay.com warehouse within 30 days of the purchase date NO EXCEPTIONS!!!
Do you a question about your order or a return?
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
